CASE II:  If l < m then a queue may or may not form 3
CASE IIA:  If l < m and both processes are deterministic
then a queue will NOT form
Q = 0 veh (If there is an existing queue, it will shrink by 100 vph)
l = 400
vph
 
m = 500 vph
"events" are usually arrivals in transportation applications
CASE IIB:  If l < m and one of the processes is NOT deterministic
then a queue MAY form.  This is where we use the queuing formulas!
Q = ? Veh
l = 400
vph
 
m = 500 vph
Whether or not a queue forms depends on the type of arrival process (D, G, M), the type of
service process (D, G, M), and how close the arrival rate is to the service rate.
The equations used to calculate queue information depend on the type of arrival
and service processes encountered.  Table 3.21 in the book gives these equations.